Job Description
Job Description
WE’RE HIRING
CLIENT ENGAGEMENT & OFFICE COORDINATOR
Deewan Banquet | Piscataway, NJ
Deewan Banquet is looking for a Client Engagement & Office Coordinator to join our team and help ensure our clients receive exceptional service from the initial inquiry through the successful completion of their event.
This is a hands-on, client-facing role that combines office administration, customer service, event coordination, and teamwork with our banquet and kitchen teams.
KEY RESPONSIBILITIES
Create, review, and maintain client contracts and invoices
Liaise with clients regarding their upcoming events, including menus, linens, timelines, special requests, and event details
Answer and manage customer inquiries, questions, phone calls, emails, and text messages
Maintain and update client information and activities in our CRM system
Follow up with clients and ensure all event details are communicated clearly and accurately
Coordinate and communicate with the kitchen team regarding upcoming events
Share, update, and confirm client menus and special requests with the kitchen team
Work closely with the kitchen and banquet teams to ensure each event is properly prepared and executed
Assist clients with banquet tours and venue walkthroughs
Help oversee banquet events and ensure client expectations are being met
Assist with weekly employee payroll
Coordinate information between clients, office staff, kitchen, and banquet operations
Handle general office and administrative responsibilities as needed
Take initiative to identify what needs to be done and help ensure every event is a success.
WHAT WE’RE LOOKING FOR
Previous banquet, restaurant, hospitality, or event experience preferred — but not mandatory
Understanding or familiarity with multiple cuisines , including Indian, American, Mexican, and other cuisines
Tech-savvy and comfortable learning new systems and software
Strong basic computer skills, including email, Microsoft Office, and CRM systems
Excellent communication and customer-service skills
Organized, detail-oriented, and able to multitask
Quick learner who is eager to learn and grow
Comfortable communicating with clients, employees, vendors, and kitchen staff
Hindi-speaking preferred
Spanish-speaking preferred
Must be willing to work in a fast-paced banquet environment
Weekend availability is mandatory.
THE IDEAL CANDIDATE
We are looking for someone who is organized, dependable, personable, proactive, and eager to learn — someone who can confidently communicate with clients while also working behind the scenes with our kitchen and banquet teams to make each event a huge success.
Company Description
Deewan Banquet is a premier event and wedding venue in New Jersey, specializing in creating memorable celebrations for weddings, birthdays, corporate events, cultural celebrations, and more. From exceptional food and elegant spaces to attentive service and seamless event execution, our team works together to bring each client’s vision to life.
Deewan Banquet is a premier event and wedding venue in New Jersey, specializing in creating memorable celebrations for weddings, birthdays, corporate events, cultural celebrations, and more. From exceptional food and elegant spaces to attentive service and seamless event execution, our team works together to bring each client’s vision to life.
#J-18808-Ljbffr Deewan Banquet
Job Tags
Work at office, Weekend work