Job Description

Job Description

Job Description

Some people answer phones. Others make people feel heard.

At The Gigele Law Firm, this role is often the first professional impression for individuals and families seeking help with sensitive guardianship matters, guidance after the loss of a loved one, or planning for the preservation and transfer of family wealth.

We’re looking for someone who brings empathy, professionalism, and organization to every interaction. Experience in customer service, hospitality, reception, or other client-facing roles is a strong asset.

We are open to either a full-time candidate or the right part-time candidate who can maintain a consistent weekday schedule.

Responsibilities

• Serve as a welcoming and professional first point of contact for clients and prospective clients in person, by telephone, email, and through online inquiries.
• Coordinate incoming communications including phone calls, emails, mail, and online inquiries.
• Assist with prospective client intake by gathering initial information, entering inquiries into the firm's systems, and ensuring appropriate follow-up.
• Schedule appointments and communicate relevant information to the appropriate parties.
• Manage paper and electronic files while upholding strict client confidentiality.
• Support the legal team with administrative tasks including data entry, document preparation, filing, and office organization.

Qualifications

• You’re a warm, professional communicator who can build trust with clients from all walks of life — especially people experiencing stressful situations.
• You are comfortable speaking with clients and prospective clients by telephone and can communicate clearly, patiently, and professionally.
• You have good judgment and know when to handle something yourself, ask a question, or bring an issue to someone else's attention.
• You’re naturally organized and able to keep multiple moving pieces on track without becoming overwhelmed.
• You are comfortable with technology, including Microsoft 365, cloud-based software, and social media platforms, and can quickly learn new systems.
• You value doing it right the first time, so you proofread your work and double-check the details.
• You are dependable, trustworthy, and understand the importance of discretion and strict client confidentiality.
• You enjoy being part of a small team where everyone contributes and takes ownership of their responsibilities.
• Due to the nature of our work, you must be able to pass a background and reference check.

 

Compensation

$17.00–$20.00 per hour, depending on experience and qualifications.

Benefits

Benefits for eligible employees include:

• Health insurance reimbursement for qualifying personal health plans.
• Two weeks of paid time off, plus paid holidays.
• Access to on-site and off-site training and professional development opportunities.
• Opportunities to develop additional administrative and legal-support skills as the firm continues to grow.

About The Gigele Law Firm

The Gigele Law Firm is a growing Stuart-based law firm focused on estate planning, probate and trust administration, guardianship, estate and fiduciary litigation, and related matters.

Our clients often come to us during important—and sometimes difficult—moments in their lives. We take pride in combining sophisticated legal work with responsive, compassionate client service.

We have built a collaborative and supportive workplace where professionalism, attention to detail, and personal responsibility matter. We also believe that doing excellent work and maintaining a healthy work-life balance should not be mutually exclusive.

For the right person, this position offers more than a traditional receptionist role. As the firm continues to grow, there will be opportunities to take on additional administrative and legal-support responsibilities and grow professionally with the firm.

If you're someone who genuinely enjoys helping people, takes pride in being organized and dependable, and wants to become an valued part of a growing professional team, we'd like to hear from you.

 

 

Job Tags

Similar Jobs